Last updated: August 2026

Collection Notice

Essana Health Pty Ltd collects your personal and health information to provide telehealth consultation services, process appointments, and manage your ongoing care.

What We Collect

When you book a consultation or submit an enquiry, we may collect:

  • Your name, date of birth, contact details and address
  • Health and medical history relevant to your consultation
  • Medicare or private health insurance details (where applicable)
  • Payment information for billing purposes

Why We Collect It

We collect this information to:

  • Deliver safe, effective telehealth care tailored to you
  • Communicate appointment details, results and follow-up plans
  • Comply with Australian healthcare regulations and medical record-keeping obligations
  • Process payment and manage your account

How We Handle It

Your information is stored securely in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We do not sell your data. For full details, please refer to our Privacy Policy.

Your Rights

You have the right to access, correct or request deletion of your personal information at any time. Contact us at support@essanahealth.com.au.

Consent

By booking a consultation or submitting an enquiry through our website, you consent to the collection and use of your personal information as described above and in our Privacy Policy.