Essana Health Pty Ltd collects your personal and health information to provide telehealth consultation services, process appointments, and manage your ongoing care.
When you book a consultation or submit an enquiry, we may collect:
We collect this information to:
Your information is stored securely in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We do not sell your data. For full details, please refer to our Privacy Policy.
Your information may be disclosed to healthcare practitioners and other healthcare providers involved in your care, pathology or diagnostic providers, and third-party service providers that support our booking, payment, telehealth, communications, information technology and other business systems, where applicable.
Where applicable, some service providers may store or process personal information outside Australia. Further information about any overseas disclosures is provided in our Privacy Policy.
You have the right to access, correct or request deletion of your personal information at any time. Contact us at support@essanahealth.com.au.
By booking a consultation or submitting an enquiry, you acknowledge that Essana Health will collect and handle your personal information as described in this Collection Notice and our Privacy Policy. Where consent is required for the collection, use or disclosure of sensitive health information, the appropriate consent will be obtained through the relevant patient or clinical process.
