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LEGAL

Terms of Use

Terms and conditions governing your use of Essana Health website and telehealth services.

Last updated: August 2026

1. Acceptance of Terms

By accessing or using the Essana Health website and telehealth consultation services, you agree to be bound by these Terms of Use and our Privacy Policy.

2. Telehealth Services

Essana Health provides online medical and healthcare consultations with Australian-registered medical practitioners. Telehealth consultations are subject to clinical screening and practitioner availability.

3. Emergency Disclaimer

Essana Health is not an emergency medical service. If you are experiencing a medical emergency, call 000 immediately or present to your nearest hospital emergency department.

4. Patient Responsibilities

You agree to provide accurate, complete, and truthful medical history and information during your consultations. Failure to provide accurate information may compromise your care and safety.

5. Fees & Payments

All consultation fees are displayed prior to booking and must be paid in full at the time of appointment confirmation.

6. Contact & Support

For questions regarding these Terms of Use, please contact support@essanahealth.com.au.

Essana Health

Proactive, practitioner-led telehealth consultations for adults seeking to optimise composition, hormones, energy, focus, and long-term vitality.

Service Directions

  • Weight Management
  • Hormone Optimisation
  • Recovery & Performance
  • Cognitive Health
  • Healthy Ageing
  • Women’s Health

Patient Care

  • How It Works
  • Care FAQs
  • Contact Support
  • Book Online

Clinic Hours

Monday – Friday
9:00 AM – 5:00 PM AEST

Support enquiries:
support@essanahealth.com.au

© 2026 Essana Health. All rights reserved. Registered Australian Telehealth Provider.

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  • Medical Disclaimer

Medical Disclaimer: Telehealth consultations arranged via Essana Health are subject to clinical screening. Booking an initial appointment or ordering assessment panels does not guarantee a prescription or treatment protocol. All care plans are subject to final practitioner assessment and clinical verification. We do not prescribe scheduled substances or peptides unless clinically required and strictly within therapeutic regulations.